FREQUENTLY ASKED QUESTIONS [FAQs]:

OUR CLINICS HAVE RESUMED OPERATIONS IN HINSDALE AND PALOS HEIGHTS. OUR PATIENTS ARE OUR FIRST PRIORITY AND WE ARE DOING EVERYTHING WITHIN OUR CLINIC TO CONTINUE YOUR CARE AND PROTECT THE SAFETY OF OUR PATIENTS AND OUR EMPLOYEES.

WE ARE IN NETWORK FOR BCBS, AETNA, UHC AND CIGNA. WE ACCEPT MEDICARE.

PLEASE CALL OUR OFFICE FOR OPTIONS. DO NOT LET ANXIETY KEEP YOU FROM GETTING NECESSARY MEDICAL ADVICE. TELEMEDICINE ENCOUNTERS ARE AVAILABLE BASED ON YOUR SITUATION.

(Updated Oct, 2023) Protocol for Appointments during this phase of emerging COVID Omicron Variants:

1.If you have tested COVID + or have been exposed to COVID cases please inform us prior to your appointment. Together we can determine whether an in person visit is appropriate. To ensure our patients, physicians and employees are protected, you (and guests) should, however not required, wear an acceptable face mask; and preferably be vaccinated for an in person office visit. Let us know prior to arriving if you are NOT vaccinated. We are available for phone consultations.

2. Any patient reporting fever, cough, loss of taste/ smell, diarrhea is responsible to make us aware that you may be COVID symptomatic 1 day ahead of any appointment. COVID is not yet over and is, in fact, on the rise.

3. DUE TO THE EMERGENCE OF NEW COVID OMICRON STRAINS, OUR STAFF WILL/ MAY WEAR FACE MASKS. WE HIGHLY SUGGEST THAT ALL PATIENTS, GUESTS AND VISITORS WEAR AN APPROPRIATE FASK MASK.

Telehealth Consultations: In the wake of recent stresses to our healthcare system from the Corona virus threat, we understand you have many questions. Our office is experiencing a high volume of calls. Please be patient as we address each and every question. Should your call or call on your behalf require an extended amount of time we will be billing your insurance for a nominal telephone encounter or a telehealth encounter fee similar to a traditional office visit. By agreeing to a telephone or video encounter in lieu of of an in-person visit, you acknowledge potential risk of unsecured transmission of your information and you may have a financial responsibility as determined by your contract with your insurance.

CORONA VIRUS: [Updated Oct 2023] —- PLEASE WEAR A MASK! We are not done with this virus/ variants yet!

(In General: Be aware COVID-19 droplets can travel 6 ft or greater, indoor and outdoor, and remain up to 48 hrs on many surfaces. Outside with wind/ breeze they can travel farther. Cover your mouth when coughing, sanitize/ wash your hands frequently; teach your other precious lives the same particularly if they are elderly, in daycare or elder care. Use sanitizing wipes on frequently used surfaces. Be alert in confined spaces like public transportation, sporting events, restaurants, meetings. Choose to work from home if you have that opportunity; choose to not shake hands.)

What if I have a doctor’s appointment and I feel sick? -
Call into office ahead of the appointment and let them know that you are feel ill e.g. coughing, fever etc and have been potentially exposed to COVID
Wear a mask and use hand sanitizer!
For our Sarcoid patients: If your Sarcoidosis is active, please follow strict self-quarantine guidelines. For other questions or concerns, please call our office.
What should you do if you are exposed to a confirmed case of coronavirus? - Call your local health department immediately; AND avoid contact with others (self quarantine).